Frequently Asked Questions

  • What is a joe pod®?

    • A joe pod® is a small adapter for your coffee maker that allows just about any coffee maker to brew K-cup® single packs.  Check out the How It Works page to learn more.

 

  • Does the joe pod® work with other single serve packs besides K-cup® packs?

    • The joe pod® works with K-cup® style single serve packs.  Currently the joe pod® does not work with Verissmo, Nesspresso or other single serve packs that are not K-cup® packs.

 

  • Do all K-cup® packs work with the joe pod®?

    • Almost all K-cup® packs work with the joe pod®.  As long as the K-cup® pack is less than 12g of coffee, it should work well.  For K-cup® packs greater than 12g, the coffee is packed too tightly, so hot water cannot percolate through the joe pod® and K-cup® pack.  This means weak coffee.  We recommend using K-cup® packs less than 12g and setting the brew strength to strong (3 beans) for darker coffee brewing.  Also, some generic, non-Keurig® approved K-cup® packs don't work well with the joe pod®.  You can learn more on the Approved K-cup® page.

 

  • My joe pod® is not brewing strong enough.  What should I do?

    • Check these things to ensure you're brewing the optimal cup of coffee:

      • Make sure the mesh filter and plastic needle area are clean.  If you see coffee grounds, just rinse with water.

      • Make sure you're not trying to brew too much water.  You should only brew 8 to 10 oz per K-cup® pack.  This is about 1 standard coffee mug of water.

      • Check your K-cup® pack.  Some K-cup® packs don't brew well with the joe pod®.  If the K-cup® pack has more than 12g of coffee grounds, it won't brew well.  Also, some "generic" K-cup® packs don't work well with the joe pod®.

      • Make sure the plastic needle is installed correctly.  There is a small slot that lines up with a plastic rib in the needle.  If you've removed the needle and re-installed it, make sure this rib is lined up with the slot.  You will be able to feel it click in to position.

 

  • I have a coffee maker with a Conical Filter Basket and the joe pod® does not seem to fit.  What should I do?

    • First, check to see if the plastic insert filter basket is still installed.  This is usually a black or white plastic filter basket that can be lifted out of the coffee maker with your fingers.  Set this aside and then try placing the joe pod® in to the space where that plastic filter basket was sitting.
    • Make sure the joe pod® is lined up in such a way that the small side is position in the same direction as the conical small side in your coffee maker.  This may require some trial and error to find the best orientation of the joe pod®.
    • The lid may not close 100% on some coffee makers.  This does not create a problem for the brewing process as the joe pod® will work even with the lid slightly ajar.

 

  • If I want a dark brew of coffee when using the joe pod®, what should I do?

    • For dark coffee lovers, it's all about the right K-cup® pack and the right brew setting on your joe pod®.  Follow these simple steps and you'll get a strong, dark brew:
      • Select a Medium or Dark Roast Coffee (Folgers® and Starbucks® have good medium and dark roast K-cup® packs - just make sure it's under 12.5g) that is Keurig® approved and install in the joe pod®. 
      • Set the brew strength to 3 beans.  
      • Place the joe pod® in your coffee maker filter basket.
      • Add between 8 and 10 oz of water to your coffee maker (about the size of a standard coffee mug).
      • Brew with your coffee maker. It may take up to four and half minutes, so be patient.

 

  • When I brew on the 3 bean (dark) setting for the joe pod®, sometimes I see some water spill over the edge.  What does this mean?

    • In the 3 bean (dark) brew setting, we designed for the maximum amount of water to go through the K-cup® pack.  This means that some water may spill over the edge.  That's OK -it means the joe pod® is doing its job.  If this bothers you, we recommend closing the top of your coffee maker and not watching the brew process.

 

  • What coffee makers do you recommend for the joe pod®?

    • The joe pod® works well with Mr. Coffee® Brand coffee makers that brew 6 cups or more of coffee. It also works well with most Cuisinart® brand coffee makers.
    • Any coffee maker that takes a standard paper filter for 6 cups or up (flat bottom or conical) should work well with the joe pod®.  If you're unsure, measure the size of the filter basket.  If it's bigger than 4.25" in diameter and deeper than 2.5", the joe pod® will fit

 

  • Does the joe pod® work in all coffee makers?

    • The joe pod® fits in to all coffee makers that take a standard paper filter (either No. 4 for conical or 6+ cups for flat bottom filters).  Since paper filters are a standard size, we designed the joe pod® to fit inside the dimensions of the coffee maker filter basket. With that said, the joe pod® does not work in small coffee makers that use a custom filter or brewing process. If you're uncertain, measure your filter basket.  If it's bigger than 4.25" in diameter and deeper than 2.5", the joe pod® will fit. With that said, there are a few coffee maker brands that typically don't work well with the joe pod®.  Some coffee makers that don't work well are:
      • Breville®
      • Hamilton Beach®
      • In-wall style coffee makers
      • Coffee makers that have automatic coffee bean grinders
      • Any coffee maker that brews less than 6 cups of coffee

 

  • The lid does not close all the way on my coffee maker with the joe pod® installed.  What's wrong?

    • First, check to see if you removed the plastic filter basket insert.  In most coffee makers, this is a black (or white) plastic basket that can be pulled out with your fingers. Remove this basket and replace with the joe pod®. If the lid is still not closing completely, don't worry - the joe pod® should still work correctly.  

 

  • My filter basket is too big.  The joe pod® can move around in the filter basket.  Is this OK?

    • Yes!  There is nothing wrong.  All coffee makers are a little different.  As long as the joe pod® drops in to the filter basket, it should work.  If the filter basket is a few inches bigger than the joe pod®, just place the joe pod® somewhere in the center and it should work perfectly.

 

  • The small green ring on top of the joe pod® is deforming when I close the lid.  Is this normal?

    • On some coffee makers, the lid may interfere with the small green rubber ring on top of the joe pod®.  Don't worry, this does not impact brewing performance or functionality of the joe pod®.

 

  • How often should I clean the joe pod®?

    • We strongly recommend cleaning the joe pod® after every use.  Coffee grounds can collect in the top plastic needle area, so it's important to flush those grounds out after every use.  A quick rinse with hot water should flush out loose grounds.

 

  • Is the joe pod® dishwasher safe?

    • Yes.

 

  • Can the joe pod® brew beverages other than coffee?

    • Yes.  The joe pod® will brew coffee, tea, cocoa, cider and iced coffee.

 

  • Can I give the joe pod® to my 3 year old niece?

    • No.  The joe pod® is not a toy. Do not give to children as it contains sharp needles and small parts which may create a choking hazard.

 

  • K-cup® packs are expensive.  Why would I buy a joe pod®?

    • The joe pod® provides flexibility with your current coffee maker.  K-cup® packs are a convenient way to brew a quick, custom cup of coffee without wasting extra coffee grounds and brewing a full pot just for 1 cup.  So if you want flexibility to go between a full pot of coffee for a group, or a single cup of coffee, the joe pod® is right for you.

Still have more questions?  Click the link below.